Close CRM runs $19 to $149 a user a month, or $9 to $139 if you pay yearly, across four plans: Solo, Essentials, Growth, and Scale. That seat price does not include calling, texting, or most AI features. Those draw from a separate credit balance that resets every month and can run out before your billing cycle does.
Pricing and features verified September 15, 2026, against Close's own pricing page and help center.
I still see guides quoting Close CRM's retired plan names two seasons after the rename: Base, Startup, Professional, and Enterprise instead of Solo, Essentials, Growth, and Scale.
Six of the fifteen guides do it right now, and two of those also give information that Close CRM charges you a phone number fee that Close CRM no longer bills.
If a guide has the plan name wrong, there is a good chance the price attached to it is wrong too.
Here is what Close actually charges right now, checked against its own pricing and help pages, plus the costs that sit outside the seat price entirely: a separate credit balance for calls, texts, and AI tools that can run dry before the month does.
What Close CRM actually costs right now
Plan | Monthly (per user) | Annual (per user) | AI credits included | Credit pool caps at |
|---|---|---|---|---|
Solo | $19 | $9 | 500 a month | 1 user, 10,000 leads |
Essentials | $49 | $35 | 1,000 a month | 10 users, unlimited leads |
Growth | $109 | $99 | 1,500 a month | 10 users, unlimited leads |
Scale | $149 | $139 | 2,000 a month | 10 users, unlimited leads |
Solo is the odd plan out. It is capped at one user and 10,000 leads, so it works as a real trial run for a single seller but not as a growth plan.
Essentials lifts both caps but still leaves out Workflows and the Power Dialer, the two features most outbound teams buy Close for in the first place. Growth adds both.
The Predictive Dialer, which places several calls at once and connects you only when someone answers, is Scale only.
Every plan includes a 14 day free trial with no card required, plus a 30 day money back guarantee after you do pay.
Why the plan names on other pricing guides don't match Close's
Close renamed all four plans within the past year, and the rename is not a footnote. Startup became Essentials. Professional became Growth. Enterprise became Scale. Base became Solo, and picked up its 500 credit, single seat shape along the way.
A guide still quoting "Professional" pricing is describing a plan that does not exist on Close's site anymore, and there is no guarantee its dollar figure survived the rename intact.
This matters most if you are comparing quotes across a few different articles before you sign up.
A five seat quote built on the old Professional numbers and a five seat quote built on current Growth numbers can land tens of dollars apart per seat, for what is supposed to be the same plan.
The AI credit ladder nobody prices out
Every plan bundles a monthly AI credit allowance, and the credits are not decoration. They are what pay for Close's Chloe voice agents, data enrichment, and automatic record updates.
Three other AI tools, Notetaker, Chloe Chat, and AI powered search, cost nothing extra and never touch the balance, so you can use those freely without watching a meter.
Run out of included credits, and Close sells more in fixed tiers rather than a flat per credit rate.
The cheapest top up is $20 a month for 1,200 credits. The steepest published tier runs $10,000 a month for 1,000,000 credits.
The per credit price drops as you buy more, from roughly $0.017 down to $0.010, so a team burning through credits fast pays less per credit than a team buying the smallest top up over and over.
Two details change the monthly math and neither shows up on the pricing page itself. "Credits are pooled at the account level, reset monthly, and do not roll over," according to Close's own help documentation, so a light month does not bank credits for a busy one. And the included pool stops growing at 10 seats.
An 11 person Growth team still shares the same 15,000 monthly credits as a 10 person one, which means credit consumption per seat quietly drops the moment a team crosses that line.
What phone numbers, Call Assistant, and calling actually cost
Premium phone numbers, the ones with lead based routing and a custom call menu, used to carry their own $19 a month charge per line.
That fee is gone. Close's premium phone numbers page bills those numbers the same pay per use way as a standard line, with inbound local calls starting near $0.0085 a minute, so a number that used to add $19 to your bill by itself now only costs what you actually dial through it.
Close does not publish a separate SMS pricing page. Calling and texting both draw from the same prepaid usage balance rather than an invoice that arrives later.
Close tops that balance up automatically, and the account defaults to a $100 a month spending limit unless you raise it. Hit the limit and calling and SMS stop working until the balance refills or you raise the cap, mid call if that is when it happens, not at the end of the month.
Call Assistant, the add on that transcribes and summarizes sales calls, runs $50 a month plus $0.02 a minute of usage, and only calls longer than 30 seconds get transcribed at all. A short qualifying call under that mark uses the minutes but produces no summary.
Two smaller charges round out the real bill. Calls bill in full minute increments at standard telecom rates, so a 70 second call costs the same as a 2 minute one. And a second Close organization, useful for agencies running a client's pipeline separately from their own, costs $50 a month on top of whatever plan that second org runs.
Real Close CRM cost by team size
Take a five person team on Growth, paid annually. Seats alone run $99 times 5, or $495 a month. That includes 7,500 pooled AI credits, which is 1,500 per seat and well under the 15,000 cap that kicks in at 10 users.
Add a single Call Assistant subscription for one rep handling most of the calling, and the team lands around $545 a month before any usage charges for calling, SMS, or AI credit top ups.
Grow that same team to 10 seats and the math stays clean: $990 a month in seats, 15,000 pooled credits, exactly at the plan's cap. Add an eleventh seat and the seat cost climbs to $1,089, but the credit pool does not move.
Seat eleven shares the same 15,000 credits as seat one through ten, so per seat AI usage quietly drops the moment a team crosses that line, whether anyone budgeted for it or not.
Annual versus monthly: the discount is not one number
Close's site advertises savings of "up to 50%" for paying yearly, and that headline number only holds for one plan.
Plan | Monthly total | Annual total (per month) | Real discount |
|---|---|---|---|
Solo | $19 | $9 | 52.6% |
Essentials | $49 | $35 | 28.6% |
Growth | $109 | $99 | 9.2% |
Scale | $149 | $139 | 6.7% |
Solo earns that 50 percent claim. Scale, the plan a growing outbound team is most likely to land on, saves under 7 percent by committing to a year.
Before you sign an annual contract, run your own seat count through a calculator rather than the headline percentage.
Our annual versus monthly calculator does that math for any per seat price in a few seconds, Close included.
Close versus Pipedrive and HubSpot on price
A five seat outbound team pays roughly $495 a month for Close Growth billed annually, credits and the built in Power Dialer included.
Pipedrive's closest matching tier lands in a similar range once you add its own dialer add on, and HubSpot's Sales Hub Professional charges a comparable per seat rate before its contact tier overages and onboarding fees enter the picture.
Neither competitor bundles calling minutes or AI credits into the base seat price the way Close does, so their sticker numbers understate real cost more than Close's does.
For the full breakdown of what each one actually charges once every add on is counted, see our Pipedrive pricing guide and HubSpot pricing guide.
If price is not the only factor, our Close CRM alternatives roundup reads more like Close CRM reviews than a pricing page and covers 15 competing tools side by side.
Who Close CRM pricing actually works for
Solo consultants and single seat sellers. Solo at $9 a month annual is close to disposable, and the 10,000 lead cap rarely bites for one person working a personal pipeline. The moment you hire your first rep, though, you jump straight to Essentials at more than triple the per seat price, since Solo has no in between tier.
Small agencies running client pipelines. A second Close organization costs $50 a month flat, which is cheap next to running two separate CRM subscriptions, but it adds up fast past two or three client accounts.
Outbound teams of five to ten. This is where Growth's Power Dialer and 15,000 credit pool fit best, and where the annual discount, at just over 9 percent, is smallest relative to the commitment.
Teams growing past 10 seats. Budget for AI credit top ups from day one. The included pool caps at 10 users regardless of your actual headcount, so seat 11 onward is effectively buying seats with no matching credit increase.
A five star G2 review from a founder and creative technologist flagged Close's cost as steep for a solo entrepreneur, even while rating the product highly, out of 2,096 reviews averaging 4.7 out of 5. That tracks with the plan structure above. Solo is priced for a single seller, and the jump to a real team plan is a big one.
Close CRM pricing FAQ
How much does Close CRM cost?
Close runs $19 to $149 a user a month, or $9 to $139 billed annually, across the Solo, Essentials, Growth, and Scale plans. Calling, texting, and most AI features cost extra, on top of the seat price.
Does Close CRM have a free plan?
No. Close offers a 14 day free trial with no card required, then a 30 day money back guarantee once you subscribe, but there is no permanently free tier.
Does Close charge extra for calling and texting?
Yes. Calls and texts draw from a prepaid balance that auto refills up to a $100 a month default limit. Hit that limit and calling stops until the balance refills or you raise the cap.
Is Close CRM cheaper than Pipedrive?
Close's Growth plan and Pipedrive's closest matching tier land close once you add Pipedrive's dialer add on, but Close bundles calling minutes and AI credits into its base price where Pipedrive charges most of that separately.
Do unused Close AI credits roll over to the next month?
No. Credits reset monthly and do not carry over, whether they came from your plan's included allowance or a paid top up.
Is the $50 Call Assistant fee charged per organization or per billing account?
Per organization. Running two Close organizations under one billing account, common for agencies, means two separate $50 charges if both use Call Assistant.
Where to start
Close pricing is not one number, and the seat price on Close's own pricing page is only step one.
Check your expected call volume against the credit tiers above, and if you are an agency or expect to cross 10 seats within the year, budget for the add ons this guide breaks out separately before you commit to annual billing.